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WHAT ARE SOME DO'S AND DONT'S WHEN APPROACHED BY AN INSURANCE ADJUSTER RIGHT AFTER AN ACCIDENT?

WHAT ARE SOME DO'S AND DONT'S WHEN APPROACHED BY AN INSURANCE ADJUSTER RIGHT AFTER AN ACCIDENT?
 
You do not have a legal obligation to speak to an adjuster without a lawyer.
 
If you don’t have a personal injury lawyer working for you but are appraoched by an insurance adjuster right after an accident, here are some tips:
 
SOME DO’S 
 
  • When approached by an insurance adjuster, always obtain their full name, address, telephone number and company they work for.
  • Ask the adjuster who's interest they represent. Odds are its not yours.
  • It is fine to provide your full name, address and telephone number to an adjuster, but tell them you are hiring a personal injury lawyer. 
  • Always take notes and of your conversations with insurance adjuster at the time of the conversation or immediately after.
  • Ask the adjuster if they are aware of any witnesses and if so, obtain the name and contact particulars of the witness. 
  • If asked about your injuries, inform the adjuster that you will provide more particulars after you speak to your injury lawyer.
 
 
SOME DONT’S
 
  • Never provide details about your injury and your evidence without first speaking to an injury lawyer. It is fine to provide general information about your injuries, but keep it general. 
  • Don’t speak to an adjuster if you can avoid it. Hire a personal injury lawyer right away.
  • Never agree to sign or prepare a written statement.
  • Never agree to an audio taped or video taped recording of any type.
  • If you need to speak to an adjuster without a lawyer, which we advise against, stick to the general facts only - very basic such as date of accident, location of accident, type of accident and your general injuries.
  • Do not agree to anything such as a settlement or agree to sign a statement. 
  • Never sign anything without your personal injury lawyer present.
  • Do not give the adjuster any documentation, let your lawyer handle that.
 
Ottawa Car Accident and Injury Lawyers - Working for persons injured throughout Ontario. Protecting thr rights and interests of injured persons all over Ontario.
Quinn Thiele Mineault Grodzki LLP - Ottawa Personal Injury Lawyers